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Privacy Policy

Last Updated: 01Dec2025

ASTRA BY WANDERWORKS — TERMS OF SERVICE & SMS TERMS

Last Updated: [Insert Date]

Welcome to Astra by WanderWorks (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, automation systems, consulting offerings, and any SMS communications you receive after opting in.

By using our website or services, you agree to these Terms.
If you do not agree, please discontinue use of our website and services.


🔹 1. Use of Our Services

You agree to use Astra by WanderWorks in compliance with all applicable laws and industry standards. Our services include:

  • AI automation and workflow development

  • Digital growth consulting

  • Performance reporting

  • Chatbot interactions

  • Email and SMS updates (opt-in required)

  • Online resources and strategy sessions

You may not use our services for any unlawful or abusive purposes, nor impersonate any person or entity.


🔹 2. Account Responsibilities

If you create an account, submit forms, or interact with our chatbot, you agree to:

  • Provide accurate information

  • Maintain confidentiality of login information (if applicable)

  • Notify us of any unauthorized access

We reserve the right to refuse service, terminate accounts, or restrict access at our discretion.


🔹 3. Payment & Refund Policy (Optional — include if applicable)

For paid services, payment must be completed before deliverables are released unless your agreement specifies otherwise.

Cancellations, refunds, or guarantees are governed by your individual service contract or proposal. Contact support@wanderworks.ai with questions.


🔹 4. Intellectual Property

All content, including branding, designs, automation frameworks, videos, copy, graphics, and proprietary systems, are owned by Astra by WanderWorks.

You may not reproduce, distribute, or create derivative works without explicit written permission.


🔹 5. Limitation of Liability

Astra by WanderWorks is not responsible for:

  • Loss of business resulting from user error

  • Downtime caused by third-party integrations

  • Financial damages exceeding the amount you paid for the service

  • Indirect, incidental, or consequential damages

Service results may vary depending on your business operations, market conditions, and implementation consistency.


🔹 6. Third-Party Services

Our services may integrate with tools such as:

  • Twilio

  • GoHighLevel

  • Google Analytics

  • Automation platforms

  • CRM systems

These third parties have their own terms and privacy policies, which you agree to follow when using their services through our system.


🔹 7. Acceptable Use Policy

You agree NOT to use our services for:

  • Spamming or unsolicited marketing

  • Sending misleading or fraudulent messages

  • Harassment or abusive behavior

  • Illegal activities

  • Excessive automated messaging not aligned with opt-in consent

Violation of acceptable use may result in account termination and legal action.


🔹 8. SMS TERMS & CONDITIONS

This section satisfies Twilio, CTIA, and carrier requirements.

8.1 SMS Opt-In Requirements

You will only receive SMS messages from Astra by WanderWorks if you explicitly opt in through:

  • Website forms containing a required SMS consent checkbox

  • Our chatbot, after replying YES to confirm SMS enrollment

  • A signed service agreement containing SMS disclosure

Opt-in is always voluntary.


8.2 Types of Messages You May Receive

By opting in, you agree to receive:

  • Service updates & automation alerts

  • Appointment reminders

  • Onboarding notifications

  • Promotional offers

  • Performance reports

  • Customer support messages

Message frequency varies.
Message and data rates may apply.


8.3 How to Opt Out

You can opt out anytime by replying:

STOP

After doing so, you will no longer receive SMS messages from us unless you re-enroll.


8.4 How to Get Help

For help, reply:

HELP

Or contact us via email at support@wanderworks.ai.


8.5 Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.
Delivery depends on your mobile carrier’s network and your device.


8.6 Your Responsibilities

You agree to:

  • Provide an accurate phone number

  • Keep your contact information updated

  • Only opt in using your own number

  • Not abuse or misuse the messaging system


🔹 9. Privacy & Data Protection

Your data is handled according to our Privacy Policy:
🔗 https://wanderworks.ai/privacy-policy

By using our site or opting in to SMS/email communication, you consent to our data practices.


🔹 10. Changes to These Terms

We may update these Terms periodically. The latest version will always be posted here with a new “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated Terms.


🔹 11. Contact Information

If you have questions about these Terms or SMS policies, contact us at:

📧 support@wanderworks.ai
🌐 https://wanderworks.ai